Hours Available:
Monday through Thursday – 8am-8pm
Closed: Friday-Saturday-Sunday

13610 N Scottsdale Rd
Suite 15
Room #101
Scottsdale,AZ 85254

Phoenix Salon Suites

At the Southwest corner of Thunderbird and Scottsdale Rd

(602) 558-7999

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Privacy Policy

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This Privacy Policy explains our information practices, defines a user’s (“you” or “your”) privacy options and describes how your information is collected and used by Healing Method Massage, and its Affiliates, Affiliated Brands and subsidiaries (collectively, “us”, “we” “our” or “HMM”). This Privacy Policy covers all of HMM websites, mobile phone applications, the website(s) at healingmethodmassage.com, and specifically includes any branded website(s) or mobile phone applications that have been developed for any of our Affiliates or Affiliated Brands (the “HMM Sites”). For the purposes of this policy, the term “Affiliate” shall mean any entity, individual, firm, or corporation, directly or indirectly, through one or more intermediaries, controlling, controlled by, or under common control with HMM.

By using or accessing the HMM Sites and Affiliated Brands locations sites, you agree to the collection and use of information in the manner described in this Privacy Policy. HMM shall have the right at any time and without prior notice, at its sole discretion, to revise this Privacy Policy. Such revisions and additions shall be effective immediately upon notice, which may be given by any means, including but not limited to posting the revised or additional terms on HMM Sites. You are responsible for reviewing the HMM Sites periodically for any modification to this Privacy Policy.

This Privacy Policy is part of our Terms of Service. If you do not agree to the practices in this Privacy Policy and our Terms of Service, do not use or access the HMM Sites.

This Privacy Policy applies to all information collected on the HMM Sites and any information you provide to HMM, primarily Personal Information (as defined below), which deals with individuals, rather than organizations or businesses. “Personal Information” uniquely identifies an individual by combining information collected with other data.

HMM is committed to providing clients with exceptional service. As providing this service involves the collection, use, and disclosure of some Personal Information about you, protecting and ensuring the privacy of your Personal Information is one of HMM’s highest priorities. One of the ways we do that is to have this Privacy Policy, which tells you why and how we collect, use and disclose your Personal Information.

Because HMM is a U.S.-based company, the services are controlled and offered from locations in the United States. The data protection rules and rights of government access to your data in your state, province, or country may be different from those in the United States. HMM will continue to process your personal information as described in this Privacy Policy.

SECTION 1 – PERSONAL INFORMATION WE COLLECT

Personal Information You Provide to Us. Personal Information you may provide to us through the services offered by our Affiliated Brands locations, and that may include:

  • Information regarding potential COVID-19 exposure, such as your temperature and whether you have symptoms associated with or have been diagnosed with COVID-19.
  • Contact data, including but not limited to your first and last name, email and mailing addresses, postal code, phone number, and social media aliases.
  • Profile data, such as your username and password that you set to establish an online account with us, and other information you include in your account profile.
  • Massage sessions, products, gift cards, and other services you purchase in these locations or using the HMM Sites.
  • Communications that we exchange when you communicate with us, such as when you request support, contact us with questions or feedback, or complete our surveys.
  • When you use HMM Sites, content, such as comments, text, images, audio, video or other content you post to or provide through those sites.
  • Appointment information, such as your past and upcoming appointment dates and locations and the services you have requested.
  • Payment and transactional data, such as the information needed to complete your in-store orders and purchases (such as name and credit card information), information about your payment transactions, and your order and purchase history.
  • Marketing data, such as your preferences for receiving communications about Affiliated Brands’ locations products and services, activities, events, and publications; details about how you engage with our communications; and information you provide when you participate in an event, contest or promotion.
  • Other information that we may collect which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third party sources. We may collect information about you from third party sources and may combine Personal Information we receive from you with Personal Information we obtain from those other sources, such as:

  • Data providers, such as information services and data licensors.
  • Public sources, such as public social media platforms.
  • Business partners, such as joint marketing partners, licensors/licensees, joint venture partners and event co-sponsors.
  • Affiliates and Affiliated Brands locations for which you may also be a consumer.

Automatic collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your activity over time on the HMM Sites and other online sites and services, including:

  • Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, internet service provider, the website you visited before browsing to our website, and general location information such as city, state or geographic area.
  • Online activity data, such as what pages you visit, what products or files you view, referring/exit pages and the third-party sites that led you to our site or mobile application.
  • Precise geolocation data, such as when you authorize our mobile application or your web browser to access your location.

Cookies and similar technologies. Some of our automatic data collection on the HMM Sites is facilitated by:

  • Cookies, which are text files that websites store about a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of tracking user activity and patterns, helping you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.
  • Flash cookies, or locally-stored objects, which are used for purposes similar to cookies but allow storage of a larger amount of data.
  • Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened or that certain content was viewed or clicked, typically to compile statistics about the usage of websites and the success of marketing campaigns.
  • Software development kits, or SDKs, which are used to incorporate third party computer code into our application that allows the third party service providers or advertising partners to collect data directly from it for a variety of purposes, including to provide us with analytics regarding the use of the mobile application, to integrate with social media, add features or functionality to our app, or to facilitate online advertising.

Information about others. You may have the opportunity to share Personal Information about others with us, such as when you book an appointment for them through HMM Sites, purchase a gift card for a third party, or refer friends or other contacts to HMM Sites. When you share the Personal Information of others with us, you are responsible for ensuring you have their permission to do so.

SECTION 2 – HOW WE USE YOUR PERSONAL INFORMATION

We may use categories of information for business and commercial purposes such as:

  • provide, operate and improve the HMM Sites, such as when we or Affiliated Brands’ locations use your Personal Information to schedule and confirm appointments with you and process your transactions for the massage sessions, products, gift cards, and other services you purchase in these locations or using the HMM Sites;
  • verify your identity;
  • determine whether you may have, or have been exposed to, COVID-19
  • prevent fraud and abuse
  • identify your shopping preferences and your shopping activities;
  • open and manage an account;
  • deliver requested products and services or respond to questions;
  • process a reservation, as well as provide services;
  • enroll you in a program;
  • send you Affiliated Brands’ franchise locations newsletters, coupons, updates, reminders, related email marketing, and other information;
  • ensure a high standard of service to you;
  • meet regulatory requirements;
  • send SMS updates, appointment reminders, and special marketing promotions;
  • promote Affiliated Brands’ locations products or services to you;
  • respond to your queries and communicate with you about the HMM Sites, including by sending announcements, updates, security alerts, and support and administrative messages;
  • to keep track of customer feedback, understand your needs and interests, and personalize your experience with the HMM Sites and Affiliated Brands’ locations communications; and
  • improve customer service and provide support and maintenance for the HMM Sites.

Research and development. We may use your Personal Information for research and development purposes, including to customize the data activities on the HMM Sites, improve the online experience, and analyze and improve the data activities on the HMM Sites and business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from Personal Information we collect. We make Personal Information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the data activities on the HMM Sites and promote the business.

Marketing and advertising. We, our Affiliated Brands locations and our third-party advertising partners may collect and use your Personal Information for marketing and advertising purposes:

  • Direct Marketing. We may send you direct marketing communications as permitted by law, including but not limited to communications from our Affiliates and Affiliated Brands locations for their respective products or services. You may opt-out of marketing communications as described below
  • Interest-Based Advertising. We may contract with third-party advertising companies and social media companies to display ads on the HMM Sites and other sites. These companies may use cookies and similar technologies to try to tailor the ads you see online to your interests based on your activity over time across the HMM Sites and other sites or your interaction with Affiliated Brands’ email. These ads are known as “interest-based advertisements.” You can learn more about your choices for limiting interest-based advertising in the “Advertising choices” section below.

Compliance and Operations. We may use your Personal Information in the following circumstances:

  • When the collection, use, or disclosure of Personal Information is permitted or required by law;
  • In an emergency that threatens your life, health, or personal security;
  • To comply with orders of public health authorities and related obligations;
  • When the Personal Information is available from a public source (e.g., a telephone directory);
  • When we require legal advice from a lawyer or for auditing and other professional services;
  • For the purposes of collecting a debt or to protect ourselves from fraud;
  • To investigate an anticipated breach of an agreement or a contravention of law;
  • To prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.
  • If HMM, its Affiliates, or any Affiliated Brands is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to service or sell products to you.

For other purposes. We may also use your Personal Information for other purposes described in this Privacy Policy or at the time we collect the information.

SECTION 3 – HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your Personal Information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.

Other Users and The Public. If at any time the HMM Sites offer any chat rooms, comments, notice board facilities, reviews, social media, newsgroups, etc., information that you post or make available may be collected by other users or the public. Please note that we cannot be responsible for other parties’ use of the Personal Information, which you may make available to such third parties through any chat room, comments, notice board, newsgroup, etc. on the HMM Sites. Please be careful about what Personal Information you disclose in this way.

Affiliates. We may share your Personal Information with HMM’s corporate parents, subsidiaries, Affiliated Brands, locations, third-party vendors, and Affiliates, for purposes consistent with this Privacy Policy.

Service Providers. We may share your Personal Information with unrelated companies and individuals that provide services on our behalf or help us operate the HMM Sites or our or our Affiliated Brand’s business (such as customer support, hosting, payment processing, appointment booking, analytics, email delivery, marketing, and database management services). These third parties may use your Personal Information only as authorized under our contracts with them.

Business Partners. We may share your Personal Information with our business partners, such as joint marketing partners, licensors/licensees, joint venture partners and event co-sponsors. This information will only be shared as necessary to provide you services in accordance with this Privacy Policy. The purpose of this sharing is to facilitate providing joint services, internal statistics, strategic decision-making, and, will be shared consistent with your marketing preferences.

Advertising Partners. We may sometimes share your Personal Information with our advertising partners, and may enable such partners to collect information directly via the HMM Sites for the purposes described in the Marketing and Advertising section, above.

Professional Advisors. We may share your Personal Information with professional advisors, such as lawyers, bankers, financial advisors, accountants, auditors and insurers, where necessary in the course of the professional services that they render to us.

Authorities and Others. We may share your Personal Information with law enforcement, government authorities, and private parties, when we believe in good faith it is necessary or appropriate as further described in the “Compliance and Operations” section above.

Business Transferees. We may sell, transfer or otherwise share some or all of our business or assets, including your Personal Information, with relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, HMM, our parents, subsidiaries, or Affiliates, and Affiliated Brands (including, in connection with a bankruptcy or similar proceedings).

For Other Purposes. We may also share your Personal Information for other purposes described in this Privacy Policy or with your consent.

SECTION 4 – YOUR CHOICES

In this section, we describe the rights and choices available to all users.

Opt Out of Marketing Communications. If you no longer wish to receive marketing-related emails from us, you may opt out by clicking the “unsubscribe” option in the email message, informing us at healingmethodmassage@gmail.com, or mailing us at: Healing Method Massage LLC

13610 N Scottsdale Rd. Suite #15, Scottsdale, Arizona 85254 call (602) 558-7999. You may continue to receive service-related and other non-marketing emails

If you consent to receive text messages, you may receive auto-dialed appointment confirmations and reminders in addition to marketing or promotional texts. You may receive SMS or MMS messages. Message and data rates may apply, check with your cellular or data carrier for information. Appointment confirmations and reminders will be based on the number of appointments you make. Consent to receive text messages is not required/not a condition for purchase of products or services. You can opt out of receiving text messages. To stop receiving text messages, reply STOP to any text message you receive.

Choosing Not to Share Your Personal Information. Subject to certain exceptions (e.g., the Personal Information is necessary to provide the services or product, or where we must use your Personal Information to perform a legal obligation), you can choose not to share your Personal Information with us. If you do not provide this Personal Information when requested, it may restrict us or our Affiliated Brands’ locations’ ability to provide a particular service or product. If so, we will explain the situation to assist you in making the decision by telling you what information you must provide to receive the services by designating it as required at the time of collection or through other appropriate means.

Cookies & Browser Web Storage. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the HMM Sites and third-party websites. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the HMM Sites may not work properly. Similarly, your browser settings may allow you to clear your browser web storage.

Location Data. Users of our mobile application also have the choice whether to allow us to access your precise location data. Your device settings may provide the ability for you to revoke our ability to access location data. Most web browsers also have the choice to allow us to access your precise location data. To disable this feature, please check your browser settings.

Advertising Choices. Some of the business partners that collect information about users’ activities on or through the HMM Sites may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising.

In addition, your mobile device settings may provide functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.

If you choose to opt out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

SECTION 5 – SECURITY

The security of your Personal Information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the Personal Information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your Personal Information.

SECTION 6 – OTHER SITES, MOBILE APPLICATIONS AND SERVICES

The HMM Sites may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites, mobile applications and services follow different rules regarding the collection, use and sharing of your Personal Information. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

SECTION 7 – CHILDREN

The HMM Sites are not intended for use by children under 18 years of age, and we do not intentionally collect Personal Information from children under 18. If we learn that we have collected Personal Information from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated from time to time for any reason. If we make material changes to this Privacy Policy we will notify you by posting the new Privacy Policy on the HMM Sites and changing the “Last Updated” date above. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the HMM Sties. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the HMM Sites after the posting of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

SECTION 9 – HOW TO CONTACT US

Please direct any questions or comments to: Healing Method Massage LLC

13610 N Scottsdale Rd. Suite #15, Scottsdale, Arizona 85254 call (602) 558-7999 or email healingmethodmassage@gmail.com.

 

SECTION 10 – YOUR STATE PRIVACY RIGHTS

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their Personal Information.
  • Access and delete certain Personal Information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please do so by either

Calling us at: (602) 558-7999 or Submit a request to: healingmethodmassage@gmail.com. 

SECTION 11 – DATA RETENTION

We will retain your Personal Information only for as long as is necessary for the purposes set forth in this Privacy Policy.

Identifiers which may include a real name, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers will be retained for as long as services are performed and thereafter for record keeping purposes or as otherwise required by law or legal process.

Commercial information which may include records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies will be retained for as long as services are performed and thereafter for record keeping purposes or as otherwise required by law or legal process.

Internet or other similar network activity may include browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement will be retained only for as long as services are performed and for record keeping purposes or as otherwise required by law or legal process.